VISIONTECH SYSTEMS is an Inform ation Technology company in the helm of Middle East technological evolution, dedicated to provide high quality and reliable IT products and solutions to the Middle East and Africa . The company is located in the heart of Dubai and backed by IT professionals with a combined experience of over 10 years in the Middle East IT industry. The companies' primary business areas are:

• Distribution of IT Products to the Middle East , Africa and the Sub continent

• Supply and implementation of Network & Communication Technology products and services

• Internet, Intranet and WEB services

• System Integration and Solutions

• Structured Cabling and Networking solutions, Services and Consultancy.

The following are a few products that we provide:

VISIONTECH Customers: Till to-date we have an impressive clientele which includes Multi-nationals, National, Local and Foreign companies and Government departments.

VISIONTECH's Objective: VISIONTECH is committed to service and quality and to exploring new areas in a rapidly changing and increasingly complex IT environment. We believe the only way to achieve this is by the constant evaluation of new products, training of personnel and the understanding of our customer's needs and objectives.

The Philosophy: Our company philosophy is simple - we aim to achieve excellence in all aspects of our business, that is to say technical excellence through commitment to high quality products and services while remaining flexible enough to accommodate the need to change.

Technical excellence is accompanied by commercial excellence with an emphasis on being customer and market driven, which means listening to our customers, understanding their problems and providing effective and value for money solutions. We are committed to providing relevant Industry Standard solutions, based on 'state of the art' technology to the UAE marketplace. Our end objective is to provide fully managed services and solutions to a rapidly expanding customer base. In short, our commitment is to provide the highest levels of products, service and support to the UAE market - QUALITY EVERY STEP OF THE WAY.

Mode of Operation and After-Sales Support: All clients have Systems consultant who functions as a single point contact, the Systems consultant's responsibility is to co-ordinate the various support activities required by the customer. The System consultant handles all Techno-Commercial aspects between VISIONTECH and the client.

VISIONTECH support services are grouped under the following three functional departments.

• Marketing & Technical Sales Department (General IT products & services)

• Network & Engineering Department (for Network Hardware support services)

Marketing and Sales: The Marketing and Sales Department is staffed with System consultants and Sales Consultants responsible for coordinating the various support activities required by the customer, analyzing customer requirements and offering the most suitable products to meet the individual needs of each customer.

Engineering Department: The Engineering Department is staffed with highly skilled engineering specialists and engineers, to provide a wide range of services. The services include the following:

• Network set-up and Implementation

• Initial hardware installation services

• Ongoing maintenance and repair support

In - House & Customer Engineering: Engineers dedicated to testing, configuring, building and repairing systems, utilising a comprehensive stock of IT hardware parts and modern and sophisticated test equipment. In addition to routine maintenance research and development is undertaken where special projects are carried out on behalf of customers. A fully mobile team of senior engineers specializing in site survey prior to installation, initial hardware installation services and ongoing on-site preventative maintenance and repair support to customers with maintenance contracts.

Hardware Parts: Availability of Computer hardware parts is crucial to ensuring continual customer service resulting in the highest possible level of system availability to customers. A comprehensive inventory of hardware parts and materials covering all systems in the field is readily and locally available at VISIONTECH workshop.